Get in Touch With Us
If you have a question about anything on this site — a crypto casino bonus, a review, how a payout process works, or anything else covered here — this is the right place to start. We also welcome corrections, suggestions and partnership enquiries. Every message goes to a real person.
How to Reach Us
Email is the most direct route to our team. Write to us at [email protected] and include a brief description of your enquiry in the subject line. That helps us route your message to the right person without the back-and-forth.
We aim to reply within two working days. During high-volume periods it may take a little longer, but every message gets a response — we do not use auto-replies as a substitute for actually reading what you sent.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into a few categories:
- Content questions — If something on a review or comparison page is unclear, or you want more context on how a particular crypto casino bonus works, ask us directly.
- Accuracy and corrections — Bonus terms change, sites update their coin support, and withdrawal limits shift. If you spot something that looks out of date or inaccurate, flag it. We take accuracy seriously and review every report we receive.
- Editorial suggestions — Working through a decision the site has not covered yet? Suggest a topic, a comparison angle, or a question you could not find answered. Reader input genuinely shapes what we write next.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you toward appropriate support. The National Problem Gambling Helpline is available around the clock at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so external support is worth knowing about.
- Partnership and commercial enquiries — If you represent a crypto casino or related service and want to explore how we work together, introduce yourself and outline what you have in mind. We review all approaches against our editorial standards before any commercial relationship is considered — commission never determines how sites are ranked or reviewed on this site.
What Our Editorial Team Covers
BTC Casinos reviews and compares crypto gambling sites for US players, with a particular focus on crypto casino bonuses, supported coins, payout speed, KYC requirements, and licensing. If your enquiry relates to any of those areas — for example, a question about wagering requirements on a welcome bonus, or how on-chain withdrawals work — our team is well placed to help or to point you toward the right page.
For a broader look at what offshore crypto casinos offer US players, our best non-GamStop casinos page covers the wider landscape of sites available to players outside regulated domestic markets.
A Note on Legal and Tax Questions
We get occasional questions about whether playing at offshore crypto casinos is legal in a particular US state, or about tax obligations on crypto gambling winnings. We cover these topics in general terms across the site, but we are a review and comparison publisher — not a law firm or tax adviser. For anything specific to your situation, please consult a qualified legal or tax professional. What we can tell you is that US players are generally liable for tax on gambling winnings and on crypto gains, and that state laws on online gambling vary significantly. Always check the rules that apply where you live before playing.
Our Standards and Your Feedback
Everything published on this site is researched and reviewed by our editorial team. We disclose commercial relationships transparently, and our rankings are not for sale. If something we have published has affected you — in any direction — we want to know. Reader feedback is one of the main ways we catch errors and improve coverage over time.
Thank you for visiting. We look forward to hearing from you.
This site is intended for adults aged 18 or older (21 or older where that is the applicable state minimum). If gambling is causing problems for you or someone close to you, call the National Problem Gambling Helpline: 1-800-GAMBLER (available 24/7).